Book Direct &
Get Free Parking*

Our Policies

Check-in
3:00 PM

Check-out
11:00 AM

Internet
Free WiFi is available in all areas of the hotel.

Parking
If you book direct on our website www.caprianaheim.com you get one free parking spot per room, otherwise the parking fee is $15.00 per night plus tax. No oversized vehicle is allowed. Additional vehicles are subject to availability at an additional fee.

Associates Fees
An additional service fee of $3.50 per night is going to be charged beginning April 1st.

Pets
All well-mannered and fully trained pets are welcomed to stay on our hotel. Guests are allowed to bring one pet weighing up to 40 lbs per room. There is a $25 fee per night, up to $75 per stay. Must register pet in advance.

Children
Children 17 and under stay free.

Extra Beds & Cribs
No rollaway beds or cribs are available.

Smoking
Our hotel is 100% non-smoking, sorry, no smoking is allowed.

Guest Payment Options
We accept American Express, Visa, Euro/Mastercard, and Discover cards.

Guest Information Required for Reservations and at Check-in
Guests will be required to provide an address and mobile phone number when making reservations and at check-in.

Credit/Debit Card Pre-authorizations & Charges
Guest credit cards will be pre-authorized and charged the first nights’ room and tax prior to arrival.

Credit/Debit Card Charges at Check-in
A $150 deposit will be held to cover incidental charges and damage upon check-in, and it will be refunded to the same payment method within 7-days after check-out.

Reservation Cancellations
No fees will be charged for bookings canceled by 6:00 PM at least 24-hours prior to arrival.

Prepaid Reservation Cancellations
No fees charged for bookings canceled at least 4 weeks before arrival.